Choosing the right system, the right partner and a cost-efficient operating system are key prerequisites for optimizing the support of business processes. We assist our clients in the entire procurement process, that is, from determining the requirements, selecting product and supplier, to marking out and implementing the sourcing strategy. Based on our proven competence in matters concerning infrastructure, technology and processes we are the ideal partners when it comes to procuring the suitable system and staying ahead of the pack thanks to innovative sourcing models.

Our range of services includes the following focus areas:

• Outsourcing of operations, application management and service desk
• Optimizing the sourcing of security, engineering & maintenance, service and information technology
• Task and process outsourcing of development and service management, transport and storage management, manufacture and maintenance
• Consolidating and centralizing of service processes in Shared Services Centres
• Evaluation and implementation assistance of management information systems such as MIS, BI and CRM
• Evaluation and assisted migration of enterprise software such as ERP, Intranet, document management and archiving
• Evaluation and implementation assistance of facility systems such as computer-aided facility management (CAFM) and access control systems